Training Management and Instructional Design Expert
Training Manager - Dover Fueling Solutions
2017-Current
Transformed North American and global training operations, driving significant revenue growth and reducing warranty claims through innovative ILT, VILT, and LMS strategies. Expertly managed cross-functional collaboration, content creation, and technical training to enhance team effectiveness and customer experience.
Instructional Designer - OPW Global
2014-2017
Traveled globally to create engaging e-learning and video content that trained techs and sales teams, helping decrease warranty payouts and increase sales. Managed an LMS for thousands of users, while developing training in multiple languages to support our international reach.
Over 10 years experience
Seasoned
Marketing
Professional
As a seasoned marketing professional, I've led successful campaigns across social media, web, and email, expanded product offerings, and created engaging content to boost brand visibility. My experience spans brand management, SEO, and exhibiting at trade shows to drive traffic and conversions.
Expanded product offerings by 150%
Driving 30% client acquisition
Proven Market Growth with Analytics
Market Share Gains for companies of All Sizes
Effectively managed a thriving apartment community, driving high occupancy and tenant satisfaction through strategic marketing and sales. Leveraged engaging tours and targeted campaigns to boost client acquisition while overseeing maintenance and operations for a seamless living experience.
2012-2014
2011-2012
Led impactful campaigns across digital platforms and trade shows, boosting brand visibility and e-commerce engagement. Championed the expansion of product offerings and drove revenue growth through innovative multi-channel marketing strategies.
2008-2010
Built the brand from scratch, website, collateral and marketing strategies. Created marketing materials, SOPs, and exhibited at trade shows. Provided IT and cyber security services to individual customers and businesses. Managed finances, hiring, operations, and even did the taxes.
Led impactful campaigns across digital platforms and trade shows, boosting brand visibility and e-commerce engagement. Championed the expansion of product offerings and drove revenue growth through innovative multi-channel marketing strategies.